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Itil Help Desk

BridgeTrak Help Desk Software 7.0 Build 166

BridgeTrak Help Desk Software 7.0 Build 166: Comprehensive help desk and issue trouble ticket tracking software. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.



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ITIL Toolkits 2.3

The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

itil and cmm, itil cmm, itil, itil training, itil certification, itil and data center, itil help desk



VI Service Desk 2.1: VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk.
VI Service Desk 2.1

Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk`s clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless

lotus notes, notes help desk, knowledge base, lotus notes help desk, asset management, helpdesk, help desk


HelpDesk CentreDesk Repair 5.303: Affordable, multi-user helpdesk applications, that are simple to use
HelpDesk CentreDesk Repair 5.303

CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

inventory, call centre, workshop, help desk software, helpdesk, centerdesk, help desk, helpdesk software, centredesk, call center


SRM Help Desk 2005 1.0: SRM Help Desk 2005 is an affordable, easy to use, yet full featured program
SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

customer support, it help desk, help desk


CentreDesk Corporate 5.303: Affordable, multi-user Corporate helpdesk solution, that is simple to use
CentreDesk Corporate 5.303

CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

inventory, call centre, workshop, help desk software, helpdesk, centerdesk, help desk, corporate, helpdesk software, call center


QUAD Help Desk Pro Edition 2006 2006: QUAD Help Desk Pro Edition 2006 - Simple and Effective Customer Support
QUAD Help Desk Pro Edition 2006 2006

QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.

windows based customer support, quad help desk pro, customer support


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World IT News

  • Visiphor Grants OptionsVANCOUVER, BC--(Marketwire - October 8, 2008) - Visiphor Corporation ("Visiphor") ( OTCBB : VISRF ) ( TSX-V : VIS ) ( XETRA : IGYA ) announces that it has granted a total of1,200,000 options to officers and directors of the Company at an exerciseprice of $0.10 with an expiry date of October 7, 2011. One third of theseoptions will vest immediately, one third will vest one year from the dateof grant, and the final third will vest two years from the date of grant,with a four month hold period that expires on February 7, 2009.
  • OSI Geospatial Inc Reports 2008 Third Quarter ResultsOTTAWA, CANADA--(Marketwire - Oct. 9, 2008) - OSI Geospatial Inc (TSX:OSI) today announced its financial results for the third quarter of fiscal year 2008 and nine months ending August 31, 2008, reported in US dollars and in accordance with Canadian Generally Accepted Accounting Principles (GAAP). For the third quarter of 2008, OSI Geospatial Inc reported revenue of $6.2 million, a decrease of 15% from the $7.3 million reported in the third quarter of 2007. For the nine months ending August 31, 2008, the company reported revenue of $18.6 million, an increase of 9% from the $17 million reported in the same period of 2007.
  • Daresbury Laboratory Chooses TotalView(R) for Application Development on the Blue Gene(R)/PNATICK, MA--(Marketwire - October 9, 2008) - TotalView Technologies, a provider ofinteractive analysis and debugging tools for serial and parallel codes,today announced that the STFC Daresbury Laboratory in Warrington, U.K. haschosen to use TotalView® to improve scientific research efforts andparallel application development on its IBM® Blue Gene®/P system. Daresbury scientists will use TotalView on the Blue Gene/P in collaborativeprograms across a range of disciplines, including computational chemistry,materials and fluid dynamics, and ocean and atmospheric modeling. DaresburyLaboratory is part of the U.K.'s Science and Technology Facilities Council,whose facilities are used by more than 5,000 scientists and engineers, andcomprise one of the largest multidisciplinary research organizations inEurope. Both U.K. national machines supported through Daresbury, the HPCxsupercomputer and Cray's HECToR, also use TotalView for parallel debuggingin developmen
  • Turk Telekom Takes Up Nortel Solution for Delivering IP Powered Business Communication ServicesReaching Out to Corporate and SMBs with New Centrex IP and SIP Multimedia Services
  • Nortel Helps Comstar Connect Millions of People Across RussiaNortel's Carrier VoIP Network Supporting Huge Volumes of Comstar's Long-Distance Voice Traffic Across the Country